Love2Stay Shrewsbury Terms and Conditions
(Applies to Touring Pitches and Glamping Lodges — specific differences are noted where applicable)
Reservations
Touring Pitches: Your pitch will be ready from 12:30pm and must be vacated by 12:00 noon on the day of departure.
Glamping Lodges: Check-in is from 3:00pm, with check-out by 10:00am on departure day.
For both: If you haven’t arrived by 6:00pm and haven’t contacted us, we reserve the right to re-let your pitch or lodge.
Bookings & Payments
Bookings under £120 require full payment at the time of booking.
Bookings over £120 require a £120 deposit, with the remaining balance due one month before arrival.
If booked within one month of arrival, full payment is required at the time of booking.
Provisional telephone bookings must be confirmed in writing with a deposit within 7 days or will be cancelled.
Always check your booking confirmation carefully—we cannot be held responsible for errors made during telephone bookings.
Booking Confirmation
Bookings are confirmed in writing once a deposit has been received.
If you provide an email address, confirmation will be sent electronically.
We may occasionally use your email address for marketing but never share it with third parties.
Group Sizes
A maximum of 6 people per unit applies (pitch or lodge).
For larger groups, additional pitches or lodges must be booked.
Large party/group bookings must be pre-approved with us in advance.
Cancellations & Refunds
Failure to arrive results in full balance being payable.
No refunds are given for early departures or shortened stays.
Dogs
Well-behaved dogs are welcome year-round in both touring and glamping areas.
Maximum 2 dogs per pitch or lodge.
Dogs listed under the Dangerous Dogs Act are not permitted.
Dogs must:
Be on a lead at all times in the park.
Only be exercised in the designated dog walk area.
Never be left unattended (inside vehicles, tents, lodges, caravans, motorhomes, or awnings).
Not roam freely, use empty pitches, or general parkland.
Be cleaned up after—bins are provided.
Not cause a disturbance (barking, etc.).
Weather
Refunds are not offered due to adverse weather conditions.
Vehicles & Parking
Touring Guests: Park vehicles within your allocated pitch.
Glamping Guests: Use the designated Glamping car park.
No parking on roads or obstructing access points.
Extra or commercial vehicles must use overspill parking—charges may apply.
Changes to Bookings
Minor amendments are free, but repeated/excessive changes may incur a £5 admin fee.
No booking changes can be made after arrival.
VAT
All prices include VAT at the current rate.
Special Requests
We’ll always try to meet your request but specific pitch or lodge allocations cannot be guaranteed.
Facilities & Amenities
Some amenities may be limited during low-season periods or due to reduced demand.
Liability
Love2Stay and its staff accept no responsibility for accident, injury, loss or damage to persons or property.
Guests who breach terms or cause disturbance may be asked to leave without refund.
The management’s decision is final.
Departure
Touring Pitches: Must be vacated by 12:00 noon.
Glamping Lodges: Must be vacated by 10:00am.
Late check-out may be available upon request—charges may apply.
Children & Supervision
Parents/guardians are responsible for supervising children at all times, especially near facilities and play areas.
Noise
Please respect quiet hours from 10:00pm to 7:30am.
During this time, keep noise from TVs, radios, and conversations to a minimum and inaudible outside your unit.
Play Areas & Activities
Children must be supervised in play areas at all times.
Play areas close at 6:00pm.
Scooters, skateboards, and rollerblades are not allowed.
Bicycles are permitted if used sensibly—please avoid cycling near Reception or amenities blocks.
BBQs & Ball Games
BBQs are allowed but must be raised off the ground using a suitable stand.
Ball games are only permitted in the designated open space near the children’s play area.
Avoid playing near pitches or lodges.
Speed Limit
A strict speed limit applies to all vehicles and bicycles within the park.
Acceptance of Terms
By paying for your stay, you accept these Terms & Conditions.
Love2Stay reserves the right to cancel or terminate bookings if rules are not followed.
The management’s decision is final.