Help & Support
Before you go to the trouble of calling or emailing us, if you have any questions, from how to book or change your reservation to information about our accommodation types, check this section first.
Firstly, choose your location
FAQs
Find answers to your questions
Changes and Cancellations
How to change or cancel your booking
Terms and Conditions
Our booking terms and conditions including cancelling policy
Feedback
Give us feedback, so we can improve.
Complaints
Help us get things right.
Map and Directions
Directions to our Love2Stay resorts
Cleaning Standards
View our advanced cleaning standards
Contact Us
Find out more information on how to contact Love2Stay